Terms and Conditions (Buyers)

Welcome to our online bookstore, your go-to destination for a diverse collection of authors’ books. By choosing to make a purchase on this website, you signify your acceptance of the terms and conditions outlined below.

Refund Policy:
Regrettably, this website does not entertain refund requests under any circumstances.

Shipping costs will be calculated and added to your checkout bill based on your location. Books are scheduled to reach your town within 3 working days from the date of your order. In the event of any unforeseen challenges, you will be promptly notified.

Non-Receipt of Parcel:
Zambian ARTS Publications collaborates closely with authors to ensure timely book deliveries. Should your book(s) fail to reach you within the specified timeframe, please contact us through our ‘Contact Us‘ page or call us directly at +260 976 796 297.

Return Policy:
If you receive damaged copies, please initiate the process by opening an observation and review ticket. The outcome of the review will be communicated to you promptly.

Payment Process:
Upon the successful review of your order, you will be required to make a payment. Both the delivery and book price should be paid simultaneously through the provided payment methods.

Thank you for choosing our bookstore. Happy reading!